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Contact Centre - Project/Delivery Manager

The Change Partners
Hybrid
Posted 13/12/2025
Competitive

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Join The Change Partners as a Contact Centre - Project/Delivery Manager

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Job Details

Salary
Competitive
Country
United Kingdom
Location
Hybrid | London Area
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Contact Centre - Project/Delivery Manager, responsible for overseeing European operations, developing eCommerce strategies, and managing vendor logistics. Requires 3+ years in BPO/Contact Centre management, strong analytical skills, and familiarity with CaaS systems. Permanent, hybrid location.

Job Description

Join The Change Partners as a Contact Centre - Project/Delivery Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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