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Customer Experience Analyst, Loyalty & Support, TikTok Shop

TikTok
Unknown
Posted 17/11/2025
Competitive

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Join TikTok as a Customer Experience Analyst, Loyalty & Support, TikTok Shop

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What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
Competitive
Country
United Kingdom
Location
Unknown | London
Type
Full-time
Experience
Associate
Visa
Unknown

Job Summary

This role is for a Customer Experience Analyst, focusing on data analysis and customer feedback to enhance buyer support in e-commerce. Requires 1+ years in customer experience analysis, strong analytical skills, and a relevant degree. Permanent position.

Job Description

Join TikTok as a Customer Experience Analyst, Loyalty & Support, TikTok Shop and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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