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Customer Experience Associate (DTC & Reservations)

JUSTIN Vineyards & Winery
On-site
Posted 27/11/2025
$19 - $22 per hour

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Join JUSTIN Vineyards & Winery as a Customer Experience Associate (DTC & Reservations)

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$19 - $22 per hour
Country
United States
Location
On-site | Napa, CA
Type
Full-time
Experience
Associate
Visa
Unknown

Job Summary

This role is a full-time Customer Experience Associate (DTC & Reservations) position based in Paso Robles or Napa, CA. It requires 2+ years in hospitality or customer service, proficiency in CRM systems, and a strong service mindset. Pay ranges from $19.00 to $22.00 per hour.

Job Description

Join JUSTIN Vineyards & Winery as a Customer Experience Associate (DTC & Reservations) and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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