Back to Jobs
amika logo

Customer Experience Manager

amika
Hybrid
Posted 09/12/2025
$97k - $105k per year

Apply for this Position

Join amika as a Customer Experience Manager

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$97k - $105k per year
Country
United States
Location
Hybrid | Brooklyn, NY
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Customer Experience Manager with 5–7 years in e-commerce, ideally in beauty or consumer goods. It offers a salary of $97,000 - $105,000, is hybrid based in NY, and requires expertise in support technologies like Gorgias and Shopify.

Job Description

Join amika as a Customer Experience Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

Sign up or log in to view the full job description

Create an account or sign in to continue