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Customer Experience Team Lead

Liforme (B Corp Certified)
Hybrid
Posted 31/01/2026
Competitive

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Join Liforme (B Corp Certified) as a Customer Experience Team Lead

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Job Details

Salary
Competitive
Country
United Kingdom
Location
Hybrid | Greater London
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Customer Experience Team Lead in a hybrid setting, focusing on managing a customer service team for a global e-commerce business in the yoga and wellness sector. Requires 3+ years in customer service, team management, and familiarity with Shopify and Gorgias. Permanent position.

Job Description

Join Liforme (B Corp Certified) as a Customer Experience Team Lead and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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