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Customer Service Advisor

Travelnest
Hybrid
Posted 09/07/2026
Competitive

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Join Travelnest as a Customer Service Advisor

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What you get:

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• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
Competitive
Country
United Kingdom
Location
Hybrid | Edinburgh
Type
Full-time
Experience
Entry level
Visa
Unknown

Job Summary

This role is for a Customer Success Advisor in Edinburgh, offering a permanent, hybrid position. Key tasks include activating hosts, optimizing listings, and managing relationships. Requires 2+ years in customer-facing roles, strong communication, adaptability, and an AI-first mindset.

Job Description

Join Travelnest as a Customer Service Advisor and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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