Back to Jobs
Novi logo

Customer Success Manager, AI Commerce

Novi
Hybrid
Posted 13/05/2026
$120k - $160k per year

Apply for this Position

Join Novi as a Customer Success Manager, AI Commerce

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$120k - $160k per year
Country
United States
Location
Hybrid | New York City Metr...
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Customer Success Manager, AI Commerce, focusing on driving measurable business outcomes for mid-market and enterprise brands. Requires 3-7 years of customer-facing experience in e-commerce, strong communication skills, and familiarity with AI tools. Permanent, hybrid location.

Job Description

Join Novi as a Customer Success Manager, AI Commerce and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

Sign up or log in to view the full job description

Create an account or sign in to continue