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Customer Success Manager

Francis Consultancy
Hybrid
Posted 26/11/2025
£45k - £60k per year

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Join Francis Consultancy as a Customer Success Manager

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What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
£45k - £60k per year
Country
United Kingdom
Location
Hybrid | London Area
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Customer Success Manager in the fintech sector, offering £45-60K salary, based in London/hybrid. Requires 3-4 years of customer success experience, strong onboarding skills, and fintech or SaaS industry expertise. Permanent position.

Job Description

Join Francis Consultancy as a Customer Success Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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