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Tapstitch | Make fashion logo

Customer Success Manager

Tapstitch | Make fashion
On-site
Posted 24/11/2025
Competitive

Apply for this Position

Join Tapstitch | Make fashion as a Customer Success Manager

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
Competitive
Country
United States
Location
On-site | New York, NY
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Customer Success Manager focused on driving revenue growth in e-commerce, requiring 3-5 years of experience in customer success or account management. It offers a permanent contract, on-site work in NYC, and a pay rate based on experience.

Job Description

Join Tapstitch | Make fashion as a Customer Success Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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