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Customer Success Manager

Ordergroove
Remote
Posted 04/03/2026
$120k per year

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Join Ordergroove as a Customer Success Manager

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• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$120k per year
Country
United States
Location
Remote | New York, NY
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Customer Success Manager with 3-6+ years in customer/vendor management, ideally in SaaS retail-tech or mar-tech. Responsibilities include managing client relationships and e-commerce strategies. The position is remote, permanent, with a pay of $120,000 OTE plus equity.

Job Description

Join Ordergroove as a Customer Success Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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