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Director of Customer Retention

G-III Apparel Group
On-site
Posted 13/05/2026
$125k - $165k per year

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Join G-III Apparel Group as a Director of Customer Retention

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$125k - $165k per year
Country
United States
Location
On-site | New York, NY
Type
Full-time
Experience
Director
Visa
Unknown

Job Summary

This role is for a Director of Customer Retention in New York, NY, focusing on eCommerce lifecycle marketing. Requires 7–10+ years in CRM within Retail or DTC, expertise in customer analytics, and proficiency in ESPs and CDPs. Pay ranges from $125,000 to $165,000 annually.

Job Description

Join G-III Apparel Group as a Director of Customer Retention and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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