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Head of AI-Enabled Customer Experience

Kayzin Recruitment
Unknown
Posted 21/02/2026
Competitive

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Join Kayzin Recruitment as a Head of AI-Enabled Customer Experience

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What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
Competitive
Country
United Arab Emirates
Location
Unknown | Dubai
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Head of AI-Enabled Customer Experience, focusing on building scalable CX operations, improving retention, and leading a small team. Requires 8+ years in customer care, fluency in English, and experience with automation tools. Permanent position.

Job Description

Join Kayzin Recruitment as a Head of AI-Enabled Customer Experience and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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