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Head of Customer Experience

Arrae
Unknown
Posted 28/05/2026
Competitive

Apply for this Position

Join Arrae as a Head of Customer Experience

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
Competitive
Country
United States
Location
Unknown | Los Angeles, CA
Type
Full-time
Experience
Director
Visa
Unknown

Job Summary

This role is for a Head of Customer Experience with 3-5+ years in CX leadership, preferably in DTC or subscription brands. Permanent position, competitive pay, focused on enhancing post-purchase experiences using tools like Gorgias and ReCharge.

Job Description

Join Arrae as a Head of Customer Experience and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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