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Merchant Success Manager, Mid-Market

Loop
Hybrid
Posted 28/02/2026
$77k - $115k per year

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Join Loop as a Merchant Success Manager, Mid-Market

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Job Details

Salary
$77k - $115k per year
Country
United States
Location
Hybrid
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Merchant Success Manager in e-commerce, focusing on account management and revenue retention for mid-market merchants. Required are 3+ years in customer success or account management, preferably in B2B SaaS. Pay ranges from $76,800 to $115,200 annually, with a commission component. The position is hybrid and permanent.

Job Description

Join Loop as a Merchant Success Manager, Mid-Market and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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