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Principal Customer Success Manager

Klaviyo
Unknown
Posted 20/03/2026
$116k per year

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Join Klaviyo as a Principal Customer Success Manager

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What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$116k per year
Country
United States
Location
Unknown | San Diego, CA
Type
Full-time
Experience
Director
Visa
Unknown

Job Summary

This role is for a Principal Customer Success Manager focused on e-commerce, requiring 5+ years of experience with mid-market accounts, strong technical skills in email marketing, and proficiency in CRM tools. The position is permanent with a pay range of $116,000—$174,000 USD.

Job Description

Join Klaviyo as a Principal Customer Success Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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