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Retention Specialist

TRIP
Hybrid
Posted 12/02/2026
£100 per hour

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Join TRIP as a Retention Specialist

Create your profile to apply for this role and access our exclusive network of DTC opportunities.

What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
£100 per hour
Country
United Kingdom
Location
Hybrid | London Area
Type
Full-time
Experience
Associate
Visa
Unknown

Job Summary

This role is for a Retention Specialist focused on DTC e-commerce, requiring 1-3 years of CRM experience, preferably with Klaviyo. The position is permanent, hybrid, with a pay rate dependent on experience, emphasizing data analysis and customer engagement strategies.

Job Description

Join TRIP as a Retention Specialist and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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