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Senior Customer Experience Manager

Harnham
Hybrid
Posted 20/11/2025
£70k per year

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Join Harnham as a Senior Customer Experience Manager

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Job Details

Salary
£70k per year
Country
United Kingdom
Location
Hybrid | London Area
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Senior Customer Experience Manager in London, offering up to £70,000 plus bonus. It requires strong digital/e-commerce experience, leadership skills, and expertise in journey improvements and A/B testing. Permanent, hybrid work with two days in-office.

Job Description

Join Harnham as a Senior Customer Experience Manager and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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