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Senior Product Manager, Customer Experience (CX)

The RealReal
Unknown
Posted 16/07/2026
$170k - $189k per year

Apply for this Position

Join The RealReal as a Senior Product Manager, Customer Experience (CX)

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What you get:

• Access to exclusive DTC positions

• Application tracking and management

• Direct contact with hiring managers

Job Details

Salary
$170k - $189k per year
Country
United States
Location
Unknown | Trenton, NJ
Type
Full-time
Experience
Associate
Visa
Unknown

Job Summary

This role is for a Senior Product Manager, Customer Experience in e-commerce, focusing on customer journey optimization. Requires 5+ years in product management, strong analytical skills, and experience in luxury retail. Permanent position with a salary range of $169,951-$188,835.

Job Description

Join The RealReal as a Senior Product Manager, Customer Experience (CX) and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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