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Voice of the Customer (VoC) Analyst

KnitWell Group
Hybrid
Posted 14/12/2025
$65k - $80k per year

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Join KnitWell Group as a Voice of the Customer (VoC) Analyst

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Job Details

Salary
$65k - $80k per year
Country
United States
Location
Hybrid | Hingham, MA
Type
Full-time
Experience
Mid-Senior level
Visa
Unknown

Job Summary

This role is for a Voice of the Customer (VoC) Analyst with 5+ years of experience in retail or multi-brand environments. Responsibilities include data collection, analysis, reporting, and providing actionable insights to enhance customer experience. Pay ranges from $65,000 to $80,000, with a hybrid work location.

Job Description

Join KnitWell Group as a Voice of the Customer (VoC) Analyst and make a significant impact on our growing team. This role offers exciting opportunities to work with cutting-edge technologies and collaborate with talented professionals in a dynamic environment.

Requirements

• Bachelor's degree in relevant field or equivalent experience

• 3+ years of experience in related role

• Strong problem-solving and analytical skills

• Excellent communication and collaboration abilities

• Experience with modern tools and technologies

Benefits

• Competitive salary and equity package

• Comprehensive health, dental, and vision insurance

• Flexible work arrangements and PTO

• Professional development opportunities

• Modern office space and equipment

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